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VoxTechnologies Enterprise Networks

Alcatel 5740 Service Subscription Manager
Release 1.2

The Alcatel 5740 Service Subscription Manager (SSM) automates the activation of DSL-based services such as high speed Internet, business Internet and digital video. Broadband access is experiencing exponential growth, and the challenge to service providers is to quickly and profitably roll out services. By automating DSL service provisioning, the 5740 SSM significantly reduces operational costs and dramatically improves service deployment capacity.

Fast DSL activation

The 5740 SSM simplifies and streamlines the activation of DSL services. The 5740 SSM enables service providers to define services and specify policies and configuration. Once defined, users need only record the customer details and assign the selected services. The activation of the service over the DSL, ATM and IP network is fully automated.

OSS interface support

The 5740 SSM supports an optional product called the Alcatel 5712 CORBA Service OSS Interface. The 5712 CORBA allows integration with other operations support systems, such as order handling.

 

"Out-of-the-box" installation

The 5740 SSM is designed to work with the Alcatel 5620 Network Manager (NM) on an "out-of-the-box" basis. The 5740 SSM automatically learns about customer and content provider networks. The user interface is designed to be intuitive, thus reducing the time for training new users.

 

Flexible service definition

The 5740 SSM offers flexible service definition capabilities, providing full control over service definition and implementation. For example, you can define a residential service level, as well as small to medium business offerings. The services can be deployed on different DSL technologies including ADSL and SDSL. The 5740 SSM can transport services over an edge and core network comprising IP, ATM and frame technologies.

Service assurance and maintenance

The 5740 SSM provides invaluable features for the assurance of DSL services. Front line staff can easily identify the status of a customer's service such as port measurement, including the up/down-stream rates, noise and power levels. As a result, Level one support operators can quickly respond to customer issues.

The 5740 SSM also provides features for minimizing resources needed to maintain customer service levels. For example, the 5740 SSM provides an enhanced regrooming feature that enables users to regroom customer services in bulk, while maintaining the same DLCI/VPI/VCI. The result is significant time savings for ongoing maintenance of services.

New services - broadcast video and video on demand

The 5740 SSM continues to support the management of new services offered over DSL, including support for video services over DSL. The 5740 SSM abstracts the complexities of the video from the user and assigns a predefined video service to the subscriber.

Enhanced ISP retail and wholesaling partnerships

The 5740 SSM enhances ISP retail and wholesale business models. The network access provider can provide both retail and wholesale ISP partners with a customized 5740 SSM user interface. The application enables granular control over information and functions allocated to ISP users. The Java GUI operates on a standard PC that connects to the 5740 SSM server through a secure firewall.

Self-service portal

The self-service portal allows the creation of branded portals to customize the content provided on the 5740 SSM.

 

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