Alcatel 5730
VPN Service Manager | Rel. 1.0

The Alcatel 5730 VPN Service Manager (VSM), formerly the 930 VSM*, allows service providers to offer multiservice VPNs to business customers.

Service provisioning

The service definition capabilities of the 5730 VSM allow service providers to create a catalog of templates for business services, each with a predefined set of attributes. This service catalog can then be made available to customers through web access. To activate a new service on demand, the user selects the service template and the endpoints. The request is forwarded to the Alcatel 5620 Network Manager (NM), formerly the 46020 Network Manager*, which applies the change to the affected nodes. Confirmation of the change is then returned to the user. This fully automated service provisioning process results in fewer errors and faster provisioning. For service providers, minimal technical expertise is required to provision a new service. As a result, fewer operations resources are required.

Customer assurance

The 5730 VSM presents information in terms of customers, sites and services. Using a single screen, customers can view the end-to-end status of their services, along with the status of each endpoint. Service providers can also apply notification priorities to customers, sites and services. The 5730 VSM then analyzes network failures, details customers affected, and presents the customer impact to the user.

Performance management

The 5730 VSM enables service providers to demonstrate to customers that they are receiving the level of service for which they have contracted. From the 5730 VSM, account managers and customers can generate reports for their frame relay and ATM services. The 5730 VSM reports on critical metrics such as congestion, volume and utilization, providing an early warning sign of performance problems in the network.

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VoxTechnologies Corp. - Industrial Computer Leader Tel: 1-972-234-4343 Fax: 1-972-234-4295 Toll-Free: 1-888-568-6224

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