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Hardware- or Software-Based RAID
Which Solution is Best for You?


Cost


Initial Costs [top of page]

Clearly, the up front costs of software-based RAID are hard to beat. For independent software RAID packages, there's just the cost of a software license and software installation. There are no acquisition costs for operating systems supporting embedded RAID, and since you're installing the operating system software anyway, the incremental installation costs are zero. Getting something for free is easy to cost-justify to management, and basic RAID protection is better than no protection at all.

There are other initial cost items that warrant consideration, however. If you would like your software-based RAID to have similar data path error detection and correction capabilities to some hardware-based RAID implementations, you will need to purchase ECC main memory. Some hardware-based RAID solutions support spare drive pooling, so that you do not have to dedicate a spare drive to each array, allowing you to spread the additional cost of a spare drive over multiple arrays.


Hidden Costs [top of page]

Total cost of ownership and the cost of downtime are more difficult to quantify, but here are some items to consider when comparing software- and hardware-based RAID solutions.

User productivity. Faster RAID performance means faster system response time and increased user productivity. As demonstrated with both empirical and benchmarked data, hardware-based RAID frequently outperforms software-based RAID, but the real question is whether the difference is noticeable and therefore cost-justifiable. There are several instances where hardware-based RAID is likely to produce noticeable results. These include CPU-bound applications, workstation applications such as NASTRAN and AutoCAD where card-based caching has a significant impact, and in frequently accessed RAID 1 arrays where RAID 0/1's parallel disk accessing and load balancing effects offer clear advantages over simple mirroring.

There are two situations where hardware-based RAID solutions have a direct and noticeable effect on user productivity no matter what the application. The first situation is the length of time your application runs in RAID 5 degraded performance due to a failed drive. Hardware-based RAID solutions that automatically detect the failed drive, replace it with a spare, and rebuild the array, eliminate the need for manual intervention and reduce the time your application is running in degraded mode. The second situation is if your boot drive fails. With hardware-based RAID, you can RAID-protect your boot drive and keep your system up and operational, eliminating the need to replace the failed drive or restore files from tape in order to bring the system back into operation.

Management costs. Frequent studies have concluded that the cost of managing storage far outweighs the initial acquisition costs. Although difficult to quantify for your particular environment, the cost savings due to reduced management and training time by being able to view all storage-related errors color-coded by severity for all NT and Netware servers from a single remote console, to schedule pro-active maintenance activities, and to poll server, network and non-RAID cards may justify the 15% premium of a hardware-based solution.

Reconfiguration costs. These days, few installations remain static for very long. The ability to expand, reuse, and reconfigure your storage can be an important requirement, not only to save on your hardware and software costs, but also training and management costs. Regardless of whether you use software- or hardware-based RAID, selecting a storage card that can expand to multiple device channels allows you to expand storage capacity as your needs grow, and to optimize channel performance by placing slower or more frequently accessed devices on separate channels, all without having to use up another PCI bus slot. For mixed operating system environments, employing hardware-based RAID typically means that a simple inexpensive device driver is all that's needed to reconfigure your storage from a Windows NT to a Novell Netware environment - no new training costs, no new cards, and same management console.


Cost of Downtime [top of page]

As mentioned in Section I, estimates for the cost of downtime range from $10,000 to $85,000 per hour. Although it may be difficult to quantify the cost of downtime for your organization, most system managers have at one time or another experienced the pain of irate users when the system unexpectedly goes down. Anything that can be done to reduce or eliminate system downtime warrants serious consideration. For as little as $1001 to $500,2 or 0.1% to 5.0% of the hourly cost of downtime, the incremental cost may be worth it. Here are some examples of where hardware-based RAID reduces or eliminates system downtime:

Exposure to single point of failures. If a drive fails in a RAID 1 or RAID-5 configuration, your drive configuration now has a single point of failure - a second drive failure means downtime, and possibly lost data. Hardware-based RAID's automatic failed drive detection, spare replacement and array rebuild all reduce your server's exposure to failure of a second drive. Your boot drive is another single point of failure, unless you RAID-protect it with hardware-based RAID.

System boot time. Configuring your operating system files with RAID 0/1, not offered Windows NT or Novell Netware, will reduce system boot time, in turn reducing the amount of time your system is unavailable to users.

Preventive maintenance. Hardware-based RAID solutions support a number of preventive maintenance procedures not available on NT software-based RAID, such as array verification, spare drive testing, and polling cards, servers and networks for availability.



1 Incremental cost between a RAID and non-RAID hardware card

2 The initial cost of a hardware-based RAID card


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